Warranty Program

Online Warranty Application

Brand-Rex certified partners can apply for a warranty quickly and easily using our online warranty application system.

To do so partners must have current approvals in place and be registered for the Partner Knowledge Centre.


Brand-Rex provides for today’s networking infrastructure needs with the added security of a 25-year system channel warranty.  Brand-Rex has an established global network of approved experienced distributors and installation partners.

Installation partners are trained to the highest standard by Brand-Rex to maintain a premium quality installation and consistently high level of system performance worldwide.

The 25-year system warranty applies to network infrastructure installations that have been carried out by an approved Brand-Rex Partner using an end-to-end Brand-Rex solution.

The Brand-Rex 25 Year System Warranty

  • 25 Year System Warranty available for systems and applications including shielded and unshielded copper cable options and OM1, OM2, OM3, OM4 and OS1, OS2 fibre options
  • Lifetime Applications Warranty
  • Conforms to IEC fire ratings
  • 100% installer test and 100% Brand-Rex review
  • Includes full cost of replacement
  • Transferable Warranty
  • Exceeds all the latest published and draft standards ISO11801, EN 50173, TIA/EIA 568
  • Extended distance operation and capability on copper and optical fibre cable
  • Third party approved cables, components and patch cords
  • Reduced flammability, zero halogen options to IEC 60332-1 and IEC 60332-3c
  • Comprehensive Technical Support